Our Mission

At The Hearing Clinic, we truly believe that better hearing leads to a better life.

About Us

The Hearing Clinic was founded in 1995 by Dr. Richard Harrell after moving to the area to serve as assistant professor of audiology at Radford University. In 1997 we entered a business relationship providing hearing services for Dr. Aaron Prussin, ENT, in Christiansburg, Virginia, that continues today. The practice expanded in 2000, acquiring the audiology department from Lewis-Gale Medical Center in Salem, Virginia. Jeff Akers, M.S., returned to Virginia to act as director of the Salem Clinic. In 2010 we joined Audigy Group. As an AudigyCertified™ practice, we continue to work to provide services that enhance our core values of exceptional service, excellent technology, and expert advice. Megan Avery, Au.D., brings her many years of experience to our offices where we provide comprehensive hearing services. As we look to the future, our mission of providing the highest level of audiological care to Central and Southwestern Virginia is being fulfilled.

Our patient-centered approach allows us to focus on satisfying your hearing care need, whatever they may be. Our practice will work with you to diagnose and find solutions for your hearing, tinnitus , and balance needs using state-of-the-art equipment and the most advanced technology . Because our focus is entirely on your unique needs, coming to The Hearing Clinic means that you’ll experience patient care that is specific to you, with exceptional follow-up care that ensures your hearing and balance needs are being met. The Hearing Clinic wants you to be satisfied with your care. We are a local, independent, community-oriented practice. Our services are fully guaranteed, meaning we are committed to listening to your concerns, and your technology is always perfectly fit to renew your world of hearing. A strong patient-provider relationship based on honesty, integrity, and values is what we strive for, and we feel that this is the best approach to making sure you don’t miss any of the precious moments in your life.

7 Reasons to Visit

We believe that educated patients are our best patients.
We provide our patients with educational materials about hearing loss and the technology options available, to help you make informed choices about your hearing care.

Our expertise and variety of services mean you get the care you deserve.
Our hearing care providers have the skill set to develop a comprehensive better-hearing treatment plan that incorporates the most effective hearing treatment options.

Detailed audiometric testing means we address the specific nature of your unique hearing loss.
Our diagnostic examinations accurately determine what listening environments are particularly problematic for your lifestyle, and a treatment plan is developed specifically for your individual hearing needs.

State-of-the-art hearing aids optimize your ability to hear.
We work with the world’s best manufacturers, and we offer a complete lineup of the most technologically advanced hearing systems available anywhere.
We offer exact hearing aid fitting and programming to your satisfaction.
Armed with an accurate diagnosis, our providers cater to your hearing needs with technology that is comfortable to wear and offers unmatched clarity.
Exceptional follow-up care means you get ongoing, personalized customer service.
As part of our comprehensive better-hearing program, you’ll receive cleanings, free batteries, and hearing aid refittings when changes in hearing and lifestyle occur.
We absolutely love what we do!
We’re motivated by helping people reconnect with their families and loved ones through better hearing, and our passion for better hearing means you get the best experience — every time.


See what people are saying about The Hearing Clinic

  • After suffering many years with diminished hearing, I am feeling truly blessed because now I can hear what I’ve been missing! I am able to once again enjoy social gatherings and family outings. My new hearing aids are almost invisible – no one knows I’m wearing them because they blend in so well. I am grateful to Regina for working with me on my hearing test, explaining the type of hearing loss I was experiencing, and working on providing the best hearing aid for me. Without hesitation, I would recommend The Hearing Center to anyone experiencing a hearing loss. The entire staff are so nice and helpful. I really, really enjoy hearing well again.

    R. R.

  • On August 26, 2015, I left Dr. Richard Harrell's Hearing Clinic with my 91 year old husband, who had just been fitted with high-tech, high-tier hearing aids. I suggested that to test his new equipment, we drive to Eggleston to eat at our favorite restaurant, the Palisades; a busy, noisy upscale eatery. On previous visits Harold had difficulty hearing the waiter describe the entrees and more importantly he was unable to hear my weak voice. But on this visit we were in for a pleasant surprise. Harold heard the waiter's description of the "chef's whims" easily. The sound of the restaurant were not distorted and unnaturally loud as Harold thought they would be, but he heard distinctive sounds, such as dishes banging, people talking, and our table conversation was perfectly normal. In short he heard "naturally." I think these hearing aids are "totally awesome."

    Lori & Harold Mick

  • After going to Dr. Harrell and having a hearing test, I knew that I needed hearing aids. Dr. Harrell demonstrated the various hearing aids to me. Then, Dr. Harrell took my hearing test results and programmed it to fit my hearing needs. My hearing aids have opened up an entire new world to me. I can hear many things that I had not heard in a long time. My experience with The Hearing Clinic has been very rewarding in my life.

    Thank you Dr. Harrell,

    Charlotte Wagner

  • Back in the early 1970’s I spent 3 years on a Navy flight line working on jets with what I now realize was insufficient hearing protection. In the late 1970’s I got a job running chainsaws for an organization that in the beginning did not offer hearing protection. After a couple of hearing evaluations I realized I had a “little” hearing loss. My last hearing test was this fall with Regina, when she told me I could use hearing aids. I asked when and she said now. I said one ear and she said two. Not things that I wanted to hear. But she worked with me, got me the type of aids I needed, and helped me to hear again. I knew I had a small hearing problem but I didn’t know how bad it was until she fitted me with my hearing instruments. I’m hearing things I haven’t heard in a long time and they sound strange. I don’t say “what” to my wife anymore when she’s talking to me and the TV volume is a few octaves lower. I now hear my cell phone in stereo through the Bluetooth and that is just an added bonus. Thanks Regina.

    D. Hrdlicka

  • Showing empathy for the client and teaching me about my needs, Dr. Harrell has made the process of accepting hearing assistance as smooth and worry free as possible. Appointments are scheduled with buffer time and occur as scheduled. He explained that the most expensive aid is not always best for the individual situation. My intervention was tailored around my specific needs and follow up allowed for tweaking the effectiveness of my device.